Support
Support and Services

ARJ Distribution is a full feature partner, we will assist you thru the complete evaluation process of our partners software and all questions you may have during the products life cycle. Read more about what support could mean in our mind and feel free to ask if you miss something below.
 
Demo
Get a quick start on your evaluation, let us show you how to use the products and get you up to speed in no time. Save time and learn from the experts from day one. Attend a web demo and see yourself how the products works in real time, also you get a chance for the questions that you want to have answers to.
 
Consulting
We are a distributor so we work with our partners when you need professional services on our solutions. If you are representing an integrator within the server based and virtualization space and would like to be a partner please contact us.
 
Support during trial period
If you run into trouble during your evaluation we offer free e-mail and telephone support. Do not hesitate to contact us if you get into trouble or have questions to ask. 
 
Installation Help
Do you need installation help with any of our products, we can help you with this.
 
Licensing
When you have licensing questions we will be happy to assist.
 
Other questions?
Please contact us with your questions or concerns and we will do our best to help you.
 
Opening Hours
Our Support is open between 08:30 and 17:00 Monday to Friday, support may be closed on Swedish public holidays. During those days we refer to the vendors support.

You can reach our support on +46 (0)8 5511 5880 or

 
Out of hours support

If you have problems with our software after Swedish business hours then please use the information below to get support.

triCerat
For support on triCerat products please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or +44 (0)1494-616102 (+1 (410) 715-4226)
also you can visit http://www.arjdistribution.se/en/support/tricerat

PHD Virtual - esXpress
For out of of office hours support on PHD Virtual products please visit http://www.phdvirtual.com/support or call +1 866 790 6840

Documentation can be found at: http://www.phdvirtual.com/support/knowledge-center/category/14-esxpress-3-5


 


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